USAA: (1ST Top rated car insurance companies 2022):
USAA is the best insurance company in our ranking (Top rated car insurance companies 2022). According to our 2022 survey, USAA customers report the highest levels of customer satisfaction and are the most likely to renew their policies and recommend USAA to other drivers. USAA also has the low/minimum rates in our study, beating the national average by 35%.
USAA insurance products, including auto, homeowners and renters’ insurance, are available only to members of the military community. Not all drivers will therefore be entitled to cover through this insurance company.
State farm: (2nd Top rated car insurance companies 2022)
State Farm is #2 in our rating and scores above average in each of our sub-ratings, including Claims Handling and Customer Loyalty. It also did well in our ranking of the Cheapest Car Insurance Companies of 2022. Its average premiums for drivers with less than pristine driving records were the lowest in our ranking for those who couldn’t get insurance from USAA.
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Farmers: (3rd Top rated car insurance companies 2022)
Farmers ranks first in our claims handling rating and second in customer service. It’s also tied for #2 in customer loyalty. Where Farmers didn’t perform as well was in the Most Likely to Renew category, where its score of 4.0 is below the category average of 4.2.
Nationwide: (4th Top rated car insurance companies 2022)
Nationwide moved up two places from our 2021 analysis to tie for 3rd place. Nationwide has the second highest score in our customer loyalty and most likely to recommend sub-ratings, and above-average scores in each of the other sub-categories. Nationwide also has below average rates for some drivers, especially those with good driving records or bad credit.
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Geico: (5th Top rated car insurance companies 2022)
In third place in this year’s ranking is Geico with an average score across categories such as Customer Service, Claims Handling and Customer Loyalty. Where it excels is in its premiums, which earned it the No. 2 spot in our ranking of the cheapest car insurance of 2022. Its rates narrowly trail USAA’s top-rated for teen and senior drivers, as well as those with bad credit.
Allstate: (6th Top rated car insurance company 2022)
Allstate climbed three spots this year, moving from No. 9 to No. 6. It scores slightly below average for most of our sub-rankings, but that didn’t stop it from taking the No. 4 spot in our most likely ranking. Recommended category of understatement. Compared to other insurers in our analysis, Allstate’s rates are among the highest, but some drivers, such as speeders, may find Allstate’s rates somewhat competitive.
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Travelers: (7th Top rated car insurance companies 2022)
Travelers also saw some growth this year, moving up two places to tie for No. 6. Travelers’ customer service score is lower than seven other insurers in our analysis, but it ranks first in our claims handling category and third in the Most Likely Recovery category. Travelers also receives an above-average score for policy renewals and offers premiums that are typically lower than the national average.
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Progressive: (8th Top rated car insurance company)
Progressive ranks eighth in our analysis. Overall, customers are generally satisfied with the ease of opening a policy, but Progressive Places ranks last in our Best for Customer Loyalty category and scores below average in every other sub-rating in our survey. Progressive customers also report that they are less likely to renew their policy or recommend the insurer to other drivers. However, those with a DUI may be able to unlock savings with Progressive. Its rates for these drivers are among the lowest in our study.
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